NACE 33.120
Tools and systems in repair and maintenance of machinery
A business in repair and maintenance of machinery meets its customers the same way the rest of field service on recurring contracts does. That decides which systems it needs, more than headcount does.
This industry code covers more than one form of business, so the systems below fit most of them, not all. Machine maintenance is service contracts with technicians in the field, but some run a workshop only and never go on site.
The systems
What a business with this way of working uses
- Handyman GSGroup
- Tripletex
- SuperOffice
Together they cost 500-1500 kr/brukar/mnd totalt.
The price is per user, so it follows headcount rather than the size of the firm.
In kroner
What it amounts to
We do not set the cost against the industry figures here. Either the price is per user, or the operating profit in the industry is too low for the ratio to mean anything.
The working day
Step by step, from the job coming in to the money landing
Eight steps through the working day, and which of the systems above covers each of them. We do not rank and we do not recommend: we look up which steps the registry files these tools under.
How work comes in
From the customer getting in touch to it sitting somewhere you actually see it.
SuperOffice · CRM with lead management
CRM system that captures, categorizes and follows up new inquiries automatically.
Also covers repeat work from the same customer.
Quoting and pricing
From knowing what the job is to the customer having a number to accept.
None of the systems above covers this step. That is a gap, and for many it is a deliberate one.
Planning the week
Who does what, when, and how they find out.
None of the systems above covers this step. That is a gap, and for many it is a deliberate one.
Documenting as you go
Hours, materials, photos and deviations, as it happens rather than afterwards.
Handyman og Tripletex · Field service management
Digital management of assignments, time tracking, status updates and customer communication.
Closing out with the customer
The customer knowing it is finished, and what was done.
None of the systems above covers this step. That is a gap, and for many it is a deliberate one.
Invoicing
From the job being finished to the invoice being sent.
Tripletex · Cloud accounting with auto-invoicing
Invoice is generated automatically from order/project and sent digitally (EHF/email).
Tripletex · Field invoicing (mobile)
Invoice is sent from the job site right after work is done, directly from mobile/tablet.
Chasing payment
From the invoice being sent to the money being in the account.
Tripletex · Manual invoicing
Invoice sent after work is completed, typically 14-30 day payment terms.
Also covers invoicing.
Repeat work from the same customer
What happens after the invoice is paid.
SuperOffice · Automated follow-up (SMS/email)
Automatic message after service with satisfaction question and review link.
Next
- The numbers in this industryMargins, profitability and size for repair and maintenance of machinery.
- Walk through your own operationsEight questions about how the work actually flows. Under four minutes.
- Open tendersPublic competitions in repair and maintenance of machinery with a deadline still ahead.
- Check your own companyOne organisation number, and you see where you sit against the industry.
The solutions come from a registry of 99 tools across 18 steps in a working day, last updated 2026-06-25. Only tools that exist in the Norwegian market are included.
The systems are put together for business customers, which is the most common customer in this industry.
This describes what is common, it is not a recommendation. The page has not asked you a single question, so it does not know what you already have.
We sell none of this and have no arrangement with any of the vendors. Prices are list prices and may be out of date.